Posts Tagged ‘Technician’

A Few Tips on How to Start a Career As a Pharmacy Technician

March 5th, 2021

Pharmacy Technician is a solid career choice. Health-care jobs are predicted to steadily grow over the next decade. In fact, labor and industry forecasters all seem to agree that most health-care job numbers will keep increasing over the next decade. The aging baby-boom population reaching their golden years is a major indicator of health-care’s upcoming growth. And, pharmacy is tied into health-care at nearly every level, which means that being a pharmacy technician should prove the be a stable career path over both the short and long term. This article talks about some tips and ideas about how to become a pharmacy tech. First, lets talk about what pharmacy technicians do day-to-day?

What Do Pharmacy Techs do?

Pharmacy Technicians have a wide range of duties since they work in a variety of venues. The majority of techs work in retail stores. Other environments include Hospitals, Long-Term Care facilities, Mail-Order pharmacies and Military bases. Insurance companies also hire experienced pharmacy techs to audit paperwork and adjust claims. Most pharmacy technicians work directly with customers / patients under the direction of a pharmacist. They may perform many of the same duties as a Pharmacist and must have a good working knowledge of the pharmacy operations. Besides counting out tablets and ringing up orders, pharmacy technicians also decode prescriptions, enter data into computers, create labels, make and receive phone calls, rotate stock as well as countless other duties.

Pharmacy Technicians do much of the work in a pharmacy, but they can’t do everything. They may not answer questions about medications or give any advice whatsoever. They can tell a customer where to find “over-the-counter” products and even read the words from the packaging. However, they can never personally advise anyone to use any type of drug product. Overall, a pharmacy technician’s main goal is to assist the pharmacist in helping patients and customers. They are expected to be attentive and accurate, but also friendly and knowledgeable.

Do I have to get certified to become a pharmacy tech?

Most employers and states require National Certification. Someday, the regulations may be the same everywhere, but for now it’s different in every state. The first step is to find out what is required in your state and/or any prospective employers. At the minimum, Pharmacy Technicians are required to register and keep an updated license with the Board of Pharmacy in their respective state. Most U.S. states require national certification from either the PTCB or ICPT (ExCPT). However, even if the state doesn’t require national certification, most companies who employ pharmacy technicians do. In addition, even if neither the state or your employer require certification, it’s recommended that anyone planning on a career as a pharmacy tech should become nationally certified in order to be more qualified when applying for a tech position or promotion.

What is the pharmacy tech test like?

Taking the PTCB Exam:

Most states recognize the PTCB since it’s been around longer and has a solid reputation. The pharmacy technician test given by the PTCB is a 90 question multiple choice test. There are four answers to choose from, with one being the correct answer. You get 120 minutes to complete the exam. The exam is in random format, which means that the subject matter switches around nearly every question. The exam is constructed as:

66% – Assisting the pharmacist / serving22% – Maintaining Medication and Inventory Control Systems12% – Administration and management of pharmacy business practices

To pass the PTCB Exam:

You’ll need to score at least 650 out of 900. Whatever you do, don’t read online message boards (Yahoo groups, etc.) where people who have passed try to tell you what’s on the exam. There are several test batteries that change frequently. In fact, they’ve currently updated all of the exams in mid 2010. The best way to ensure you pass the PTCB exam is to study until you confidently know all of the subjects on the exam.

What do Pharmacy Technicians earn?

The Salary paid to pharmacy technicians really varies by geographical location. So, in an attempt to collect the best available data, an ongoing wage survey has been running on my website for several months and the results are listed individually by city and state. To see those results, go to the wage survey page.

Pharmacy Tech School vs. Online vs. Self Study

The best route to get trained and certified really depends on each person and their own situation. Each type of program offers different types of structure and flexibility. The biggest factors to consider are job placement assistance, program accreditation and your budget.

Community College – pharmacy technology programs

Many Community Colleges offer a 1-2 year pharmacy technician program designed to prepare students to jump right into a pharmacy technician position. These programs usually qualify for financial aid and other assistance / re-training programs. One of the big questions you’ll want to ask when considering this type of program is about placement assistance after program completion.

Trade School / Pharmacy Tech Colleges

The trade schools are all a little different from each other, so you’ll want to research all of them to find one that’s best for you. If they are accredited, you may also qualify for financial aid grants and loans. If you are serious about attending one of the pharmacy technician schools, make an appointment and take a tour of the school. Ask specific questions about the program and the career placement. When you go for a tour at a pharmacy tech school, be prepared for the big sales pitch and some pressure. Remember, these schools are businesses and the folks who give the tours are salespeople and often work for commissions.

Online pharmacy Technician Programs / Online Colleges

An increasing number of schools are offering online programs which can be completed at home. An online pharmacy technician program can be a great choice for a highly disciplined person. If you’re prone to getting side-tracked by other projects (or TV shows) while you are at home, Online study programs may not work for you. On the other hand, if you can focus and stay on a schedule online programs are flexible enough to work around any schedule. When considering an online pharmacy technician program, shop around and look at the benefits of each. Some of the online programs may have affiliations with community colleges or chain drug stores, which may provide assistance in finding an internship or externship.

Self Study / Pharmacy Tech Review Books

Similar to online programs, self study can be challenging for the focus deficient types. However, one really good strategy for succeeding with a self-study pharmacy tech program is to form a small group and meet on a schedule. Even just having one partner to study with on a consistent basis helps immensely. Self study is also a very good option for experienced technicians who are in need of getting certified because of a new law or employers policy.

What subjects do pharmacy technician students study?

The breakdown of the test doesn’t really give a clear picture of what subjects pharmacy tech students need to study. In pharmacy technician programs, some of the subjects are: Pharmacy Math, The Top 200 Drugs, DEA Controlled Substance Schedules, Pharmacy Laws and ethics, Prescription decoding and abbreviations, parenteral Nutrition, Pharmacology and several more.

Keith Nelson is a nationally certified Pharmacy Technician and founder of the FREE study site pharmacy-tec

What a Pharmacy Technician Does

February 5th, 2021

What Does a Pharmacy Technician Do?

I have been writing articles on why and how to become a pharmacy technician, but some recent feedback has made me realize I left out the obvious. What is it that pharmacy technicians do in a pharmacy? Most people figure they help the pharmacist enter prescriptions and count pills. This is true for an outpatient pharmacy, also called a retail pharmacy, but there are many roles for pharmacy technicians in healthcare. The rest of this article will list different types of pharmacy settings and the roles that pharmacy technicians have in these settings.

Community/Retail Pharmacy:

I have worked retail, and I prefer other settings; however, it is where a large percentage of pharmacy technician jobs are found. What a pharmacy technician can do is determined by the state they work via state laws and rules. In general, technicians cannot provide clinical information to patients or be the final check for prescriptions. In some states, technicians are allowed to provide information on over-the-counter (OTC) medication (ie, medications that do not require a prescription, such as, acetaminophen and ibuprofen). Pharmacy technician tasks include, but are not limited to:

• Collecting patient information (insurance and personal information as needed)
• Entering and processing prescriptions in the computer system
• Filling and selling prescriptions
• Requesting refills from doctor offices for patients
• Compounding medications that are not commercially available
• Ordering medications
• Restocking shelves
• Answering the phone
• Working with insurance companies on approving payment for certain medications
• Maintaining the cash register and conducting accounting functions

Hospital Pharmacy:

There are many different roles for pharmacy technicians in a hospital pharmacy. I know this type of pharmacy best since this is where most of my work has been. The most common are technicians who work in the central pharmacy. In addition we have decentralized techs, sterile compounding techs, billing techs, OR techs, narcotic techs, database techs, automation techs, team lead techs, and buyer techs. These technicians as a whole perform the following tasks, but not limited to:

• Filling new orders, this includes a variety of medications from oral medications to specially prepared sterile compound medications (including chemotherapy meds)
• Answering the phone
• Tubing medications (if the pharmacy has a pneumatic tube station)
• Preparing medications for delivery
• Delivering medications
• Assisting floor pharmacists with medication histories
• Assisting floor pharmacists with IV drip checks
• Handling missing dose calls
• Billing medications where nurse charting does not bill
• Maintaining the pharmacy database
• Restocking operating rooms and anesthesia trays with appropriate medication
• Dispensing and tracking all controlled substances throughout the hospital
• Maintaining automation equipment [automated dispensing cabinets that store medication on nursing units, automatic fill systems (typically called Robot-Rx)]
• Purchasing of all medication and supplies needed in the pharmacy
• Leading and managing the technician workforce, including upkeep of schedules

Long-Term Care Pharmacy:

I have worked at a couple of long-term care pharmacies, and I think it is a great place to be a technician. They typically employee a lot of techs because the work load lends itself to a lot of technician tasks. These pharmacies provide the medication needs for nursing homes, assisted living facilities, and psychiatric facilities. The typical pharmacy is located in a warehouse. It does not have an open pharmacy for people to come to; they receive orders by fax and deliver all medications via couriers or drivers to facilities. The oral medication is filled in blister packs (cards of 30 tabs that are used to provide a 1 month supply of medication), or some other mechanism that provide the facility with an extended amount of medication doses that can be safely and cleanly kept until doses are due. Pharmacy technician tasks include, but are not limited to:

• Filling new and refill orders (different from hospital because of the number of doses provided)
• Processing new order and refills coming through the fax machine
• Order entry of prescriptions and printing of labels for fill techs
• Sterile compounding of medications (although there aren’t as many sterile compounded medications as a hospital, there are still enough that most long-term care pharmacies have a few techs specialize in sterile compounding
• Billing medications to homes
• Controlled substance dispensing and documentation
• Ordering medications and supplies
• Restocking medications that are returned that are still suitable for reuse.

Home Infusion Pharmacy:

These pharmacies primarily care for patients that require some form of IV or other non oral medication, and want to receive the therapy at home (hence the name home-infusion). I have also worked in a home-infusion pharmacy. As a tech I had a lot of experience in sterile compounding, and found my self in any position that needed a IV room tech. Pharmacy technician tasks include, but are not limited to:

• Compounding sterile preparations in the clean room
• Preparing supplies associated with sterile medication administration for delivery
• Billing medications delivered to patients home
• Coordinating deliveries of medications with patients
• Entering orders in the pharmacy order entry system

Nuclear Pharmacy:

No, I have not worked in a nuclear pharmacy (I am sure you were staring to think I got around quite a bit, but I have been in pharmacy for about 17 years). I have some friends who work in a nuclear pharmacy. The hours are interesting; they usually come in at about 3 AM and work until about noon. These types of pharmacies make radioactive compounds and they need to be made in a way that when they are delivered to the hospital or clinic administering them, that the dose has degraded to a specific amount. Without going into too much detail, these medications have short half-lives. So they have to time the compounding of the product with the time it takes to deliver the medication and the time the patient is to receive the dose. The job pays well, but as you can imagine, there are not a ton of these positions available. Pharmacy technician tasks include, but are not limited to:

• Preparing radioactive products
• Cleaning and preparing sterile compounding areas
• Entering orders into the pharmacy system
• Coordinating dose due times with deliveries and preparation
• Billing products to hospital or clinic

Health Plans/HMO Pharmacy Group:

I saved this one for last because it is a lot different. Most healthcare plans have a pharmacy department. They manage the pharmacy benefit of the health plan. I have worked with my companies health plan and have spent some time with the pharmacy department. Pharmacy technician tasks include, but are not limited to:

• Answering phone calls and providing support for patients on the pharmacy benefit
• Reviewing prior authorization requests
• Providing support to physicians and drug companies for information requests
• Supporting the pharmacists in the department with database and projects as needed

As you can see, pharmacy technician roles can be very diverse. The best advice I can give you is to figure out what setting you would most like to work in and obtain some experiential hours in that setting. I have found that the type of pharmacy you train in is typically the type of pharmacy you end up working in.

Rob Hoopi is a hospital pharmacy manager at